Business Office Temp

Payments made by personal check, business check, or online by ACH will be subject to a 2-business day hold to allow for clearance of funds. This hold will not be lifted until 2 business days have passed, regardless of your scheduled registration date. Any holds on your account must be satisfied before registration for the upcoming term will be allowed.

If you have questions regarding an outstanding balance or a financial hold on your account, please contact the Financial Aid Office at (630) 829-6100.

Tuition and fees are incurred at the time of registration. For ALL programs, payment of tuition, fees and housing charges are due seven (7) calendar days after the first day of class unless the balance is covered by financial aid or set up on a payment plan through MyBenU (see below).

ACH/eCheck and credit card payments (Visa, MasterCard, American Express, and Discover) can be made online at MyBenU. All credit and debit card transactions are assessed a non-refundable convenience fee. Payments can be made in-person with cash or check at Ben Central. Check and money order payments can be mailed to the University.

Benedictine University provides interest-free monthly payment plans through MyBenU (administered by TouchNet). Students may set-up plans to manage their out-of-pocket tuition costs annually or per term, depending on their program. Students may enroll online through MyBenU or make a parent/guardian an authorized user to set up a payment plan. For a fee of $25, students can enroll in a monthly payment plan and make payments toward their tuition balance for a single term. The payment plan for fall begins August 1 and begins January 1 for spring. Balances must be paid in full prior to the next quarter/semester registration or start date. Please note that you will continue to receive monthly account billing statements from Benedictine University while enrolled in a payment plan until your student account balance is paid in full.

For a $25 fee per session, students can enroll in a single tuition payment due at the end of the term/session (plus approximately a month grace period). Documentation of your approval in your employer’s tuition assistance plan must be submitted to the Financial Aid Office of Benedictine University prior to enrolling in this plan. An updated copy of your eligibility must be submitted annually. Students may email it to [email protected]. After submitting the documentation, you will receive notification from the Financial Aid Office that you are eligible to enroll in the payment plan. Please note that tuition is due in full according to the deferred due date regardless of when individual employers reimburse their employees.

The Business and Finance Office will bill a third party (an organization, business, or agency) for any and all charges on a student’s account, if a valid authorization from the third party sponsor is received on or before the beginning of the course/term. Benedictine University will send an invoice to the third party after the add/drop period. Payment is due upon receipt of the invoice and is not contingent upon the student successfully completing the course. All authorized and non-authorized charges not paid for by the third party will be the responsibility of the student.

Failure to make payment by the due date will result in a late fee and a financial hold being placed on the student’s account.

Account statements are available electronically to students through MyBenU by the 15^th day of the month.

A $100.00 late fee will be assessed each term on any unpaid account balance not received by the published due date.

Students enrolled in the Installment Payment Plan and in good standing with the plan’s terms and conditions will not be assessed a late payment fee so long as the plan is executed prior to the payment deadline.

• Students who are not in good standing with the plan will be charged a $30.00 late fee for each month a late payment towards the plan is made. Students not in good standing on a payment plan will have a financial hold placed on their account, which will prevent future course enrollment.

Students expecting financial aid, scholarships, or third-party payments are responsible for ensuring that all required documentation is completed and submitted on time. Delays in disbursement due to incomplete or late documentation do not exempt students from late fees.

Any balance not covered by financial aid must be paid by the payment deadline to avoid a late fee assessment.

A financial hold is placed on a student’s account for any of the following reasons:

• An outstanding balance over the threshold currently set by the University
• A missed payment plan installment
  • an account must be paid according to the agreed upon terms to be deemed in good standing.
• A returned payment due to non-sufficient funds
  • A returned payment includes, but is not limited to:
    • Paper checks returned due to insufficient funds or closed accounts
    • Failed ACH (electronic bank transfer) payments
    • Declined or reversed credit/debit card transactions
    • Payments disputed or charged back through the payer’s financial institution
• An outstanding balance while graduating in the current term

Additional conditions related to financial holds include:

• Future Term Activation: If a student is not term-activated for an upcoming term and has an outstanding balance, a financial hold will be applied to their account (i.e. University withdrawal).
• Enrollment Restrictions: Students with a financial hold will be prevented from enrolling in future courses. In certain cases, the hold will also affect current enrollment.
• Diplomas and Graduation: Diplomas will be withheld, and students may not be permitted to participate in graduation ceremonies until all outstanding balances are paid in full.
• Outstanding Balances from Previous Academic Careers: If a student has an unpaid balance from a previous academic career (e.g., undergraduate, graduate, or certificate program), the balance must be paid in full before enrollment in a new program will be allowed. The financial hold will remain in place until the debt is resolved.
• Break in Enrollment: If a student has a break in enrollment of three consecutive terms (i.e. fall, spring, summer) during their current academic career, any outstanding balance must be paid in full before the financial hold can be removed.

Financial Hold Removal

Student accounts with financial holds are reviewed daily. The removal of a hold is determined by the type of hold, enrollment status, and the payment method used.

Holds will be removed according to the following guidelines:

• Account Balance Threshold
  The payment must reduce the account balance below the threshold currently set by the University, unless otherwise specified by University policy based on the type of hold or enrollment status.
• Immediate Payment Methods
  Payments made via cash, cashier’s check, credit card, or federal wire transfer will result in the financial hold being removed by the next business day following receipt and verification of the payment.
• Delayed-Clearance Payment Methods
  Payments made via ACH transfer or personal/business check are subject to a two (2) business day hold period.
  • If the payment is initiated on a weekend or bank holiday, the hold period will begin on the next business day. If a bank holiday occurs during the hold period, the hold period may be extended.
  • Holds will be removed on the business day following the end of the hold period, provided that the payment has cleared successfully and has not been returned due to non-sufficient funds (NSF) or any other issue rendering the payment invalid or uncollectible.
• Returned or Failed Payments
  If a payment is returned or fails to clear for any reason:
  • The financial hold will remain or be reinstated, as applicable.
  • A $25.00 bank service fee will be assessed and added to the student’s account.
  • The student will receive an email notification to their BenU email when the hold is placed and will be given five (5) business days to replace the payment using an immediate payment method (e.g., cash, cashier’s check, credit card, or wire transfer).
  • If the funds are not replaced within the stated time frame, and the student registered for future classes, the Office of Student Accounts will notify the Registrar’s Office, and the student will be administratively dropped from their future semester classes.

The Financial Appeals process is designed to address extenuating circumstances that occurred during a given semester that prevented a student from receiving a partial or full refund for a course(s). Students may write a letter of appeal describing the reason(s) and justification for seeking an exception to the refund policy. The burden of proof shall be upon the student to prove their case by a preponderance of evidence in the written appeal. Be specific with extenuating circumstances, dates, the name of persons contacted and any steps taken to address the problem at the time it occurred. Attach appropriate documentation from instructors, a medical provider, or other professionals as needed. Financial appeals over a year old will not be accepted by the Committee.

Submit the appeal to the Financial Appeals Committee by:

Mail:
Benedictine University
Attn: Financial Appeals Committee
5700 College Road
Lisle, IL 60532

Email: [email protected]

Refunds are issued to students when excess funds exist on their accounts after crediting Title IV funds. Refunds for student loans and other Title IV funds are processed 10 days after funds are posted to the student’s account. Parent PLUS loans are refunded to the borrower (parent) or student based on the selection the borrower makes during the PLUS loan application process. A parent who is due a refund will receive a mailed check. To request a refund of another type of overpayment on your account, please email [email protected] for a refund request form. 

When a student receives their refund depends on the refund preference they have selected using BankMobile Disbursements. For more information about BankMobile, visit this link: https://bankmobiledisbursements.com/refundchoicessso/. You can set up your refund preference by logging into MyBenU, clicking the Student Financial Account tile, and clicking on BankMobile Refund Selection. If you receive a refund as the result of an excess of Title IV funds, and the check remains uncashed after 180 days, the funds will be returned to the Department of Education by the Office of Financial Aid.

All drops or withdrawals are dated as of the date in which they were submitted to the Office of the Registrar or processed on MyBenU. The tuition refund policies can be found here. The summer terms have a separate tuition refund policy. Whether or not you attend classes, the period of attendance will be computed as the number of days from the scheduled date of opening class in each term to the date shown on the drop or withdrawal record. See the “Financial Aid” section for information regarding the use of financial aid in the case of a withdrawal.

The boarding fee is pro-rated from the date of confirmation of registration to the day of withdrawal. Students who withdraw from campus housing within 30 days of the beginning of the academic term will be charged for room and board fees on a pro-rated basis and may be subject to a cancellation fee. No refunds are given 30 days after the start of the term.

Students who are expelled or suspended from the University during the course of an academic term will not be allowed any financial credit on tuition charges. Similarly, resident students who are expelled or suspended from campus housing and from the accompanying food service plan, either permanently or for a temporary period during the course of an academic term, will not be allowed any financial credit on room and board charges.

Courses requiring professional liability insurance require the purchase of such insurance from off-campus agencies demanding pre-payment in full; therefore, no refund can be made for the professional liability insurance charge. For such programs as the Federal Student Loan and the state Monetary Awards Program, a cash refund of credit balances will not be made until funds are received from the agency in question and the required procedures are completed.

Three-Day Cancellation

An applicant who provides written notice of cancellation to the Enrollment Center within three days (excluding Saturdays, Sundays and federal and state holidays) of signing an Enrollment Agreement will receive a refund of all monies paid. No later than 30 calendar days of receiving the notice of cancellation, the University will provide the full refund.

Applicants who provide written notice of cancellation more than three days after signing the Enrollment Agreement and making an initial payment, but prior to the commencement of classes, are entitled to a refund of all monies paid (minus the application fee).

1. To be eligible for a tuition refund after the start of classes:
   • The student must officially drop or withdraw from a course within the timeframes set out in the Tuition Refund Timetable below, and
   • After the official drop or withdrawal from a course or courses, be enrolled less than full time (less than 12 semester credit hours) or have been enrolled in an overload of over 18 credits and reduced to 18 credits or lower.
2. Students maintaining a full-time enrollment of 12 or more semester credit hours in the term, after the official withdrawal from a course or courses, are not eligible for a refund.
3. If a student withdraws after the add/drop period is over, the withdrawn course is included in the attempted hours. If an additional course is added and the student is over 18 credit hours, the student is charged the overload fee. For example, a student is in 18 credit hours and withdraws from a 3 credit hours course and receives a W for that course. The student then enrolls in a 2 credit hour course. This brings that student’s attempted hours to 20, so the student would be charged an overload fee for 2 hours.
4. Students who are expelled, administratively withdrawn or suspended from the University during the course of an academic term are not eligible for a tuition refund and are responsible for all tuition, fees, and other costs incurred.
5. Recipients of federal financial aid who officially drop a course or withdraw from the University are subject to Return of Title IV Funds regulations. Dropping a course or withdrawing from the University (officially or unofficially, such as by non-attendance) may result in a portion or all of financial aid being returned back to the Department of Education. This may result in a debit balance to the student’s account with the University, which the student is responsible to pay.
6. The amount of refund, if any, is determined by the date the student successfully completes the drop or withdrawal in MyBenU; or the date the completed Withdrawal form is received by the University. See the Tuition Refund Timetable below for timeframes and refund percentages.
   • Students who do not officially drop a course in MyBenU or in writing will be financially responsible for the entire cost of the course.
   • Notifying the instructor of intent to drop a course and/or non-attendance in a course does not constitute an official withdrawal for purposes of eligibility for refunds by the University to the student.
   • Tuition credit for complete withdrawal will be made only after the proper withdrawal notification has been submitted.
   • If the drop results in a credit balance on the student’s account, refunds will be issued within 30 days of the official drop or withdrawal date.
7. To officially drop or withdraw from a course after the commencement of classes, all students should use MyBenU to complete the drop or withdrawal before the appropriate deadline.
8. A student who does not plan to enroll for four consecutive semesters (excluding summer semesters) must apply for a Leave of Absence. A student who does not plan to return to the University should complete the University Withdrawal Form.

1. Enrollment shall be considered as signifying knowledge of all conditions, rules, and regulations and shall be deemed as acceptance thereof.
2. The University shall not be responsible for any damage or loss of personal property from any cause whatsoever.
3. Bills for University services or monetary sanctions such as library fines, residence hall fines, parking fines, or extra student health charges must be paid in full 10 days prior to final examinations for the semester.
4. Students are responsible for monitoring their university email and MyBenU for billing statements and payment reminders. Non-receipt of an invoice does not exempt a student from late fees.
5. Past students are responsible for contacting the Business Office for account information if they no longer have access.  The Business office can be reached by phone at 630-829-6100 or by email at [email protected].
6. Students are responsible for responding promptly to university billing communications.
7. Students are responsible for updating contact information.

Tuition is due 7 days after the 1st day of the term/class, or 7 days after registration (whichever comes later).

Failure to make payment or have other accepted payment arrangements in place by the deadline will result in a late payment fee of $100 and a financial hold on the student’s account. Financial holds restrict all academic activities, which include course registration, participation in graduation, and diploma release. You are notified via your ben.edu email address when a financial hold is placed on your account.

The most efficient and timely way to make a payment to your account is to pay online at MyBenU. For help on how to make an online payment click here. Additional payment options can be found on this page under “Payment Options”

A non-refundable convenience fee will be added to the cost of any electronic payment with a credit or debit card. Credit or debit card payments will no longer be accepted over the phone, in-person, or by mail. BenU has partnered with TouchNet Pay Path, a third-party company that processes credit and debit card payments. This allows students and authorized users to pay their account online with a credit or debit card. BenU accepts MasterCard, Visa, Discover and American Express cards.

When you process an online credit card payment you will receive a message asking that you agree to pay a service fee for the convenience of using a credit card. You can review the total amount before processing your payment. The convenience fee is non-refundable.

If payment in full is not received by the due date and your charges will not be covered by financial aid, you must be on a payment plan in order to avoid assessment of a late payment fee and financial hold to your student account. Please note that tuition for the Fall term must be paid in full with the December 1st payment and tuition for the Spring term must be paid in full with the May 1st payment. Summer tuition payment plans begin June 1st with final payment on August 1st.

Payment plans vary depending on your program. You will only see payment plans applicable to your program when you go to enroll. All payment plans have an enrollment fee which is due upon enrollment. Payments are due on the 1^st of every month, and a late fee is assessed when the payment is late. You may also receive a financial hold for late payments.

Ideally you should enroll before the start of your course(s). This will maximize the number of installments available to you. The length of enrollment is dependent on your program and the payment plan.

With the exception of the annual plan for traditional undergraduate students, all payment plans auto calculate based on your account activity. If you have pending financial aid, the payment plan will deduct the anticipated aid from your plan’s balance. If you have been offered loans and you will not be using them, you must notify [email protected] from your BenU email address so that they can be removed from your account and your payment plan can recalculate.

You will be notified via your ben.edu email address when there are any changes to your payment plan enrollment (such as an increase in your monthly installment). Please note that if you have scheduled payments and your payment plan amount increases, the new amount will be processed. If your scheduled payment needs to be canceled, you need to contact the Business Office at [email protected].

Your term balance is the charges and credits that occurred within one given term. The term balance does not include a balance or credit that might be remaining from a previous term. Your student account balance is the total balance of all your semesters/terms at the University. In the example below, each term has it’s own balance and if you add the two together (3,200 + 5,200) you get your student account/total balance of $8,400.00.

*All numbers are for example only

Anticipated aid shows the expected credit that will be posted to the student’s account. These amounts are typically based on full time enrollment and are reviewed by the Financial Aid Office staff after the add/drop period is over and before being posted to the student’s account. All programs (Pell, MAP, institutional aid, Stafford and PLUS loans) have separate criteria that must be reviewed each term before aid is posted. The post date for anticipated aid that appears on the account statement refers to the expiration date of that aid. If those aid amounts are not posted to your student account by the post date listed on your bill, please contact the Financial Aid Office for explanation.

Financial aid is not credited to student accounts until the 2nd week of the term (after the 100% add/drop period). Students should have received, or will be receiving an award letter from the Financial Aid Office. To determine their out-of-pocket expenses, students/parents should take the total invoiced amount for the term, and subtract that term’s portion of their financial aid. Note: Federal Work Study should NOT be included (this is not an award, it is received as a paycheck only if the student works on campus). Loans may be disbursed minus up to 4% bank service fee(s).

Students are able to set up authorized users through MyBenU. An authorized user is a person you select to give access to your financial information. You can give access to as many people as you would like. After logging into MyBenU and clicking on Make a Payment, you will be redirected to the TouchNet homepage. On the homepage, click on Authorized Users and follow the instructions on the next page. You can remove access from an authorized user at any time. The user will have access to financial information only, not any academic records such as grades. The authorized user will have their own link and login information to view account statements, make payments, and set up payment plans. Please note: setting up an authorized user does not grant FERPA permissions (see below).

The student is financially responsible for his/her BenU account and is protected by the Family Educational Rights and Privacy Act (FERPA). However, students may grant permission for others to receive information regarding their account. Benedictine University offers a Authorization for Release of Confidential Information to Parent(s) Form, which may be completed and submitted by the student to provide consent. The completed form may be mailed, dropped off or faxed to the Office of the Registrar at 630-829-6663.

Future registration is not allowed on accounts with past due balances. In order to have the hold removed, you must pay your account balance.

A private/alternative loan can take 4-6 weeks for processing. It is important to apply and secure the loan in a timely fashion to avoid any delays in removing the hold. The hold will not be released just because a loan application has been certified. It must go through the loan process with the lender so the University knows the funds have been secured.

If a credit balance appears on your account as a result of a loan disbursement or other Title IV funds, the Business Office will process a refund within 10 to 14 days.

Our school delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoicessso/. Even if you are not currently expecting a refund from BenU, there may be a refund for you in the future as a result of a dropped class, or receiving financial aid that you were not anticipating. Selecting a refund preference ensures you will receive your refunds in a timely manner. You can set up your preference by logging into MyBenU, clicking the Student Financial Account tile, and clicking on BankMobile Refund Selection.

For a $25 enrollment fee, students can enroll in a payment plan with a single tuition payment due at the end of the term/session (plus approximately a month grace period).

After submitting documentation showing eligibility, the student will be notified by the Business Office that they can enroll in the payment plan.

Documentation of your approval in your employer’s tuition assistance plan must be submitted to the Business Office of Benedictine University prior to enrolling in this plan. An updated copy of the policy must be submitted annually. Students may fax this documentation to the Business Office at (630) 839-7482 or email [email protected].

No, tuition is due on the published due date, even if a student’s company is late with reimbursement. Regardless of when the employer reimburses the student, it is the student’s responsibility to pay the balance in full on or before the tuition due date. Students who experience this delay from their employers typically pay tuition using a credit card.

No. Students are responsible for paying their tuition accounts in full by the extended single-pay due date whether or not they have received their grades. There is no additional extension for this plan.

No. Students are responsible for paying their tuition accounts in full by the due date whether or not they have received their grades. There is no additional extension for this plan.

Tuition must be paid in full or enrolled in a payment plan before the payment deadline. If financial aid is expected to cover the full amount of tuition, fees and housing (if applicable), all financial aid documents must be submitted by the payment deadline. Please note: Students are responsible for paying any balance not covered by financial aid or tuition discounts by the payment deadline.

Tuition is due by the tuition due date whether or not a bill has been received. A statement of account is generated monthly and available on MyBenU. A student may always view the most up-to-date information at MyBenU.

Book vouchers may be used at the online Benedictine University bookstore and students to purchase required books and supplies. They cannot be used to purchase non-related coursework items such as food or clothing. Book vouchers are available beginning two weeks prior to the start of the term through the middle of the second week of the term. They are available for online students three weeks before the term to allow for shipment of the book(s). A voucher will be issued only when a credit balance is anticipated due to financial aid credits that will exceed account charges. The maximum voucher amount is $800.

If your anticipated aid is greater than your outstanding charges, Lisle and Mesa campuses and Online students can use the voucher system by selecting the payment option of Student Financial Aid when purchasing your books online via https://benu.ecampus.com/.

Your student account will be charged for the amount of the book voucher used. This charge may take a couple of weeks to post to your account. If you receive a refund check from Benedictine University but the voucher amount has not been charged to your student account (review account on MyBenU), please contact the Business Office at (630) 829-6503 as you may need to return a portion of the refunded amount. NOTE: In order to qualify for a book voucher, your financial aid must be packaged and complete. For students enrolled in a cohort or learning team, please remember that each loan disbursement is required to cover a scheduled amount of credit hours and weeks. Because of this, it’s possible to have a credit balance showing on MyBenU after a loan disbursement, but not be eligible for a book voucher.

The 1098-T is an IRS form used to report educational-related expenses. Beginning with the 2018 tax year, institutions are required to report on payments received (Box 1). The dollar values recorded on the 1098-T are calculated based upon qualified transactions occurring between January 1 and December 31 of the tax year.

Benedictine University is unable to provide students and families with any tax opinions or advice. If you are not paying taxes or your income is too high to qualify, you do not have to do anything with this form. If you think you received it in error, please disregard it. Questions regarding individual eligibility for education tax credits such as the Hope Tax Credit and Lifetime Learning Tax Credit should be referred to your income tax advisor or the Internal Revenue Service (IRS) at (800) 829-1040 or http://www.irs.gov. See Pub. 970, Tax Benefits for Education; Form 8863, Education Credits; and the Form 1040 or 1040A instructions.

The IRS tax laws state that all tax documents must be mailed by January 31st. Benedictine University has until January 31st to send out all 1098 tax documents. Please login to your MyBenU account to see if your tax form is available. From the Main Menu, click on the Student Financial Account tile–>Account Services–>View 1098T. If you haven’t received the form in the mail, the form is also available to print using the online service.  If you have not received a 1098T and cannot view it online, you may not be eligible to receive one. Please contact the Business Office at 630-829-6503 for further explanation.